The work grew. The record did not.
Scope grew in standups and Slack threads. The team built what was asked. At invoice time half of it reads as “not in the SoW”, and the argument starts with the firm’s own margin on the table.
Worql / Commercial context for software delivery
The client asked for more work. Delivery has already moved. What was actually agreed?
Slack said yes. Jira started. The signed SoW says no. The real question is not whether the team can build it, but who is authorized to change the deal and what should govern while delivery continues.
From baseline to change, evidence, decision, and handoff. One commercial record both parties can read, with private positions kept separate.
A governed commercial record, not another project tracker.
Ordway Freight × Corvane LabsFive-point overview · Synthetic, not live
GoverningObservedRequires reviewUnresolvedConditional next step
Scroll to explore on smaller screensINSPECTED POINT / AUTHORITY GAP
Approval unresolved
No matching approval appears in the sources scoped to this synthetic example. The right result is an unresolved commercial question, not an automatic rejection or approval.
What it establishes
No matching authorization was found in the available example records.
What it does not establish
Absolute proof that an approval never happened outside those records.
Commercial consequence
Ask an authorized human to choose how the request will be treated.
There is no model-generated agreement. Worql organizes the sources and the differences. Authorized people decide what governs.
Work through this decision in the demoExplore the productWork through the complete decision.No account needed. Simulated data.↗Use WorqlStart with your own engagement.Set up the record for your team.↗Talk through a pilotReview your current delivery workflow.Choose a time through the booking form.↗
Illustrated with synthetic parties and records, not a live analysis of a customer engagement. The graph describes how commercial facts relate, not automatic approval or payment.
The disagreement, before it exists
Both sides are usually right. The shared record is what is missing.
The invoice arrives without its history.
It carries work nobody remembers authorizing, against criteria nobody can find, and the only trail is a reconstruction assembled by the party that sent the bill.
Every system is working. None of them holds the agreement.
The agreement sits in a PDF, the plan in a tracker, the code in GitHub, the decisions in email. No system holds what was agreed, what changed, and who accepted it in one place both sides can read.
How it works
Baseline, change, evidence, decision, handoff.
- 01
Baseline.
Before signing, identify what each party intends, who has authority, and how delivery will be accepted. The executed SoW becomes the governing baseline.
- 02
Change.
A new request can move delivery without silently changing the deal. Worql connects observed changes to the baseline and routes commercial questions to people with authority.
- 03
Evidence.
Delivery records and documents support the criteria they relate to. Attribution and source coverage remain visible. An observation is not an approval.
- 04
Decision.
Authorized people choose the appropriate disposition, approve amendments when required, and accept, return, or clarify milestones. Each action has a record.
- 05
Handoff.
The commercial record keeps accepted scope, decisions, and relevant value together for finance review. Worql does not need to invoice or move money.
AI removes reconstruction, not accountability. Worql organizes the record and prepares the review. People with authority decide.
Fixed-price, time and materials, or retainer? See how the record works for each.Once the right people decide
The decision becomes part of the record. The original agreement remains traceable.
The example above begins with an unresolved change. This separate, synthetic record shows the other end of the process: a signed amendment, criterion-level evidence, an authorized acceptance, and the amount ready for finance to review. No inference substitutes for a signature.
Try the decisions, not just the diagramViewing as Northstar Labs (VENDOR)Sample engagement
WQ-SAMPLE-2026-017 · COMMERCIAL RECORD
Northstar Labs (VENDOR) · Keelstone Logistics (CLIENT) · Baseline v3 in force since 2026-07-02 · 2 amendments
ACCEPTED · Milestone 4 · by Sofia, authorized approver, Keelstone Logistics (CLIENT) · 2026-08-03
USD 12,500 has an acceptance record for finance to review.
- 2026-08-03Keelstone Logistics CLIENT · Sofia accepted Milestone 4 against all 6 criteria
- 2026-08-01Northstar Labs VENDOR submitted Milestone 4 for decision, evidence attached
- 2026-07-28Keelstone Logistics CLIENT approved Amendment 2: certification filter added, retry SLA restated
- 2026-07-19Northstar Labs VENDOR proposed Amendment 2
Who signs off
One record. Everyone who signs off reads the same thing.
Delivery leadership.
See every change against the baseline it touches, and whether it was approved, long before invoice time.
Finance.
Receive accepted milestones with their value, approver, and criteria attached. Review a record instead of reconstructing one.
Your client’s approver.
Accept, return, or ask for clarification against criteria both sides agreed. Every decision carries your name and the moment you made it.
What makes it neutral
Three rules, held for both sides.
R1
Who said it, and when.
Every acceptance, decision, and proposal names the party who made it and the moment they did.
R2
Nothing is rewritten.
What both sides signed is never edited in place. Every change after that is a new version with its own acceptance. “Which version were we working to in March?” has one answer.
R3
Private notes stay private.
Each side sees what was said between the parties. Never the other side’s internal notes, pricing thinking, or negotiating position.
Trust
Your agreements, handled like agreements.
Why we built it
Scope doesn’t drift. Memory does.
Agile and baselining answer different questions. New understanding should replace old understanding explicitly, never silently.
Start with one engagement
Bring the engagement that worries you.
Check the agreement you already have, or book a 30-minute review of a live milestone, change, or invoice.